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Advance Search

FAQ

1.Why Laa fresh?

  • Antibiotic free.
  • Halal Certified.
  • Fssai certified.
  • Cleaned,cut and Packed.
  • No preservatives.
  • Hygienic & Healthy.
  • Farm fresh.
  • Fresh meat and sea food.
  • Delivery right to your door step.
  • Delivered fresh and ready to cook.
  • No chemicals.
  • Home delivery within 120 minutes.
  • Zero contact delivery.

2.How long you will take to deliver ?

It will take 120 minutes from the time of ordering.

3.How do I change my address ?

Go to the account panel and just edit the address.it will automatically be updated.

4.Is your price higher than the market?

No, we are definitely not. We are actually economical and very cost effective when compared to our competitors.

5.Where do you get the meat from?

Our sea food and fresh meat products comes directly from the responsible fisherman and butchers to ensure they are fresh and contain 0% preservatives and chemicals .

6.How can I do the payment?

You can choose and place your order online and pay through credit/debit card , gpay , paytm wallet ,neft , using QR  code or through our safe payment gateways .

7.Can I pre book an order?

Yes , definitely you can , as per your convenience .

8.What do I do if an item is defective/foul smell/damaged  ?

In case you are not satisfied with the product received you can return it to the delivery person or you may contact the customer care. As we progress with perfection  we could assure you that this will never happen.

9.If I cancel the order how will I get my money back and when?

The account that was used for payment will be credited with the refund amount within 48 to 72 hours business hours .

10.Is your meat halal?

yes , Laa fresh is a Halal certified enterprise by Halal India private limited .We follow Halal standards all over our meat products which are 100% Halal .

11.How I store Laa Fresh meat?

Basically the fresh meat is the meat which has to be cooked right after delivery , and if incase you want to store the product you can store it for a maximum of 3 days.

12.Can I work in Laa Fresh ?

Please send your resume to care@laafresh.com the HR will get to you soon.

13.Why are the pictures and colors different from the real products?

We have taken great pain to deliver our products as displayed in the market place accurately , but we do not guarantee for the variation of pictures and colors due to technical reason.

14.Am I entitled for a free delivery

Delivery charges are extra unless specified otherwise.

15.Is shopping at Laa Fresh is safe?

Yes, definetly .You can choose and place your order online and pay through credit/debit card , gpay , paytm , using QR  code or through our safe payment gateways .

16.I am unable to log in my account ?

Try the forget password option. Still not able to log in then , please call us @9150080030 / 9150080090.

17.How do I reset my password ?

click the link to reset your password . Still not able to log in then , please call us @9150080030 / 9150080090.

18.I have a business proposal for Laa Fresh .

Please write us to care@laafresh.com .we will get back to you as soon as possible.

19.I want to place a bulk order .

Please contact  customer care 9150080030/9150080090  or write us to info@laafresh.com .

20.Is your meat fresh or frozen?

We have both fresh and a range of frozen meat,where most of the meat is fresh.